1st floor, SPD Plaza, 52, Jyoti Niwas College Rd, Koramangala Industrial Layout,Bengaluru-560034 Working Hours: 10:00 AM – 6:30 PM

BPO

  • Outsourcing isn't just about cutting costs; it's about amplifying efficiency !-
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Concerns of BPO

BPO services enable businesses to reduce operational costs by outsourcing non-core functions such as customer support, data entry, and back-office tasks. This allows companies to focus on their core competencies while leveraging cost-effective solutions from specialized service providers.

BPO providers offer scalable solutions that adapt to the changing needs of businesses. Whether it’s handling seasonal spikes in demand or expanding into new markets, BPO services provide the flexibility to scale operations up or down without significant investments in infrastructure or manpower.

BPO companies bring specialized skills, advanced technologies, and industry best practices to the table. From AI-driven customer service chatbots to data analytics and process automation, BPOs help businesses stay competitive by integrating innovation into their operations.

BPO providers play a critical role in improving customer satisfaction by offering 24/7 support, multilingual services, and personalized interactions. By outsourcing customer service and engagement functions, businesses can ensure a seamless and professional experience for their clients

BPO

Unify Infotech BPO Services is a promising BPO service provider from Bangalore, India. We are committed to deliver strict quality output in conjunction with state-of-the-art hardware and software technologies, aiming unfailingly at optimum customer satisfaction with substantial cost efficiency and risk mitigation for our clients and unparalleled self-motivated attitude.
BPO Services offers an exhaustive range of BPO services with a team of qualified professionals committed to steadily exceed customer’s expectations by delivering judicious, prompt, aggressive and premium services through unremitting process enhancements.
Founded by highly experienced professionals, the outsourcing firm was established to provide a top-notch offshore substitute to US and UK businesses keen to outsource.

Based on robust telecom infrastructure, performance management tools, proven training programs, effective concepts and strategies for quality management in combination with latest in care technology, we bring about the best in people, process and technology, exacting global standards.
OUR POPULAR SERVICES :
INBOUND / OUTBOUND CALL CENTER

  • Telemarketing (Product/Service Promotion)
  • Collections
  • Help Desk Support
  • Interactive Voice Response

HARDWARE AND SOFTWARE TECHNICAL SUPPORT WORK
  • Helpdesk for customer queries related to products
  • Status of orders
  • Billing
  • Pre and post sales service

Customer Care Services:
  • Phone Support Services
  • E-Mail Support Services
  • Live Chat
  • Web call back and Web Call through

MEDICAL TRANSCRIPTION
  • Data Entry and Data Processing
  • Back Office Support Services
  • Status of orders and Billing
  • E-Book Services

Our Testimonials

What they are saying